Support and internal Q&A
Customer-facing resolution flows, order and account lookup, and internal assistants over wikis, PDFs, and tickets — with source citations and permission-aware retrieval.
Service
We build bots that read your policies and tickets, call your APIs when allowed, and hand off cleanly when they should — with logging and evaluation so quality improves every sprint.
Stack & focus
Customer-facing resolution flows, order and account lookup, and internal assistants over wikis, PDFs, and tickets — with source citations and permission-aware retrieval.
Prompt boundaries, PII handling, content policies, human handoff rules, and regression tests on real conversation samples.
Zendesk, Intercom, Slack, Teams, or your own widget — authenticated users, webhooks, and analytics on deflection and CSAT.
READY TO START?
Share goals, timeline, and constraints — we'll reply with a practical technical angle and suggested next steps.